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Ms. Firangiz Yusifova has 18 years of working experience in Azercell LLC. She has graduated from the Baku State University, Oriental faculty/ Turkish linguistics.
She has about 13-year experience in managing training function. She was the first expat of Azercell in year 2000 whose main target was to create Customer Service Department in Moldcell (Moldova). During last 10 years she gave consultancy and trainings devoted to creating and managing customer relations department, its structure and working processes in Moldcell (Moldova), Geocell (Georgia), Life (Ukraine), Tcell (Tajikistan), Ncell (Nepal) and Ucell (Uzbekistan). She has many certificates. Ms. Yusifova completed Success Insights® DISC Assessment and Development training and is CPBA (Certified Professional Behavior Analyst) and CPVA (Certified Professional Values Analyst). Also she is NLP Master Practitioner. Currently managing Training Centre in Azercell LLC.